Tranparency Seal
Citizen's Charter
GAD CornerTemporary Disconnectioin of Water Service
Office / Division
Classification
Type of Transaction
Front Desk / Commercial Section
Complex Transaction
G2C > Government to CitizenG2B > Government to BusinessG2G > Government to Government
Who May Avail
Checklist of Requirements
Where To Secure
All Active concessionaires of MWD
Maintenance Job Order Form
Front Desk Officer (Commercial Section)
Official water bill receipt
Office Collection / Commercial Section
Client Steps
Agency Action
Fees To Be Paid
Processing Time
Person Responsible
1
Approach front desk officer and request for temporary disconnection of water service
1
Interview client and prepare statement of account
None
3 Minutes
Front Desk Officer (Commercial Section)
2
Proceed to the teller`s window and pay the necessary amount
2
Receive and issue official water bill receipt
Amount due on water bill (last bill)
2 Minutes
Customer Service Assistant A / Administrative Services Aide (Commercial Section)
3
Go back to the front desk officer and present official water bill receipt
3
Prepare maintenance job order and let the client signed it
None
3 Minutes
Front Desk Officer Commercial Section
Copyright © 2020. Moncada Water District. All rights reserved.
Powered by Widgets Microsystems